What documents are required for withdrawal?
You have to complete verification to withdraw funds. To do this, please, provide us with the following documents:
a copy of Passport or other identity document;
a copy of a document proving your residential address. It might be, for example, an electricity bill or bill for housing and public services;
if you fund your account using credit card you have to send us a photocopy of both sides of the card (you may blank 12 digits and CVV). To get assistance with documents, please, contact our support.
Withdrawal takes up to five working days if your account is verified. For VIP accounts withdrawal takes up to 48 hours.